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Housekeeping Supervisor

New Zealand Sofitel Auckland Viaduct Harbour NZ$58,000–NZ$68,000 per year, depending on experience*
Job Description

The Housekeeping Supervisor supports the Executive Housekeeper by coordinating daily room and public-area cleaning, allocating tasks, checking standards, monitoring supplies, and responding to guest requests. Candidates should have previous housekeeping or hotel experience, strong attention to detail, good communication skills, and the ability to lead and motivate a team. Experience with hotel property-management systems, quality inspections, health and safety procedures, and luxury-service standards is advantageous. The role requires flexibility to work early mornings, evenings, weekends, and public holidays. The successful candidate is expected to be organised, reliable, physically capable, guest-focused, and committed to maintaining Sofitel’s high standards of cleanliness and presentation.

Company Info

Sofitel Auckland Viaduct Harbour is a luxury waterfront hotel in Auckland, New Zealand, operated under the Sofitel brand of Accor. The hotel combines French-inspired elegance with local New Zealand character and offers guest rooms, suites, restaurants, bars, meeting facilities, and wellness amenities. It attracts leisure travellers, business guests, conference attendees, and international visitors. As part of Accor, one of the world’s major hospitality groups, the property provides opportunities across accommodation, food and beverage, events, engineering, finance, and guest services. Employees typically work in a diverse, service-focused environment with access to Accor’s international network, training programmes, and employee benefits. The housekeeping team plays an important role in maintaining the hotel’s luxury standards and ensuring a comfortable, polished experience for every guest.

Destination Guide

New Zealand offers hospitality, tourism, healthcare, construction, agriculture, technology, and skilled-trade opportunities, with Auckland providing the broadest employment market. The country has a relaxed, multicultural culture, strong work-life balance, and an outdoors-focused lifestyle. Auckland is a diverse harbour city with beaches, hiking, restaurants, and easy access to regional attractions, although housing and transport can be expensive. Applicants normally need an appropriate work visa, such as an Accredited Employer Work Visa supported by an eligible employer, while residents and citizens have broader employment rights. Requirements vary by nationality, occupation, pay, and visa pathway, so applicants should check Immigration New Zealand before accepting an offer. Relocating involves arranging accommodation, a bank account, tax number, healthcare cover, and transport. New Zealand’s climate is generally mild, but weather can change quickly and regional living costs vary considerably.

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