The Spa & Wellbeing Manager will lead the spa operation at Raffles Bali, ensuring exceptional guest experiences, high treatment standards, commercial performance, and a calm, luxurious environment. Candidates should have proven management experience in a luxury hotel, resort, or premium wellness setting, strong knowledge of spa treatments and wellbeing programs, and excellent leadership, communication, and financial skills. Experience in budgeting, scheduling, sales, inventory control, therapist development, and service quality is expected. Fluency in English and Bahasa Indonesia, professional presentation, and strong knowledge of Indonesian wellness practices would be advantageous. The successful candidate is expected to coach the team, maintain brand standards, build guest loyalty, and support the resort's overall luxury positioning.
Raffles Bali is a luxury all-villa resort operated by Accor under its prestigious Raffles Hotels & Resorts brand. Located in the Jimbaran area of Bali, the resort is known for privacy, personalized butler-style service, refined dining, wellness experiences, and views of the Indian Ocean. Raffles properties emphasize discreet hospitality, elegant design, local connections, and highly individualized guest care. As part of Accor, employees may benefit from international training, career mobility, and group-wide hospitality resources. The resort serves affluent leisure travelers, honeymooners, wellness guests, and private-event clients. Its working environment typically requires polished service delivery, attention to detail, cultural sensitivity, and close cooperation across rooms, food and beverage, spa, guest relations, and commercial teams.
Bali offers opportunities in luxury hotels, villas, wellness, restaurants, tourism, events, and travel services, especially around Jimbaran, Nusa Dua, Seminyak, Ubud, and Canggu. Balinese culture blends Hindu traditions, temple ceremonies, community life, music, dance, and strong hospitality values; respectful dress and behavior are important. Lifestyle ranges from peaceful village and beach living to busy urban nightlife, with warm weather, traffic, a large expatriate community, and generally lower daily costs than many international destinations. Indonesian nationals usually need standard local employment documentation. Foreign candidates require an employer-sponsored work permit and appropriate stay visa, and should not work on a tourist visa. Relocation planning should include accommodation, insurance, transport, tax, and adapting to seasonal tourism patterns.
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