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FB Attendant

Indonesia Novotel Makassar Grand Shayla IDR 3,500,000–5,500,000 per month, potentially plus service charge and benefits*
Job Description

The FB Attendant supports food and beverage operations by preparing dining areas, welcoming guests, taking and serving orders, clearing tables, maintaining cleanliness, and assisting with buffet or banquet service. Candidates should ideally have hospitality or restaurant experience, good communication skills, a pleasant attitude, and basic English. Reliability, neat grooming, teamwork, attention to detail, and willingness to work shifts, weekends, and public holidays are expected. Knowledge of food safety and local service standards is helpful. The role suits someone guest-focused who can work efficiently in a busy hotel environment while maintaining Novotel’s service standards.

Company Info

Novotel Makassar Grand Shayla is an upscale hotel in Makassar, South Sulawesi, operated under Accor, one of the world’s leading hospitality groups. Novotel hotels are designed for business and leisure travellers, offering comfortable accommodation, restaurants and bars, meeting facilities, and guest services suited to both short and extended stays. The Makassar property serves visitors to the city and the wider South Sulawesi region, combining international hotel standards with local Indonesian hospitality. Employees typically work in a multicultural, service-oriented environment with opportunities to develop skills in guest relations, food and beverage, operations, and hotel management. Accor commonly supports internal training, career mobility, and employee benefits, although exact benefits and conditions depend on the property and employment contract.

Destination Guide

Makassar is located on Sulawesi, Indonesia’s diverse island known for coastal scenery, maritime culture, and access to destinations such as South Sulawesi’s highlands and the Spermonde Islands. Hospitality, tourism, restaurants, retail, logistics, and education provide common employment opportunities, while larger cities offer more formal hotel and corporate roles. Indonesian culture values warmth, family, respect, and community; modest dress and polite communication are appreciated. Daily life in Makassar is relatively affordable, with active markets, local seafood, cafés, and a tropical climate. Foreign applicants generally need an employer-sponsored work permit and appropriate Indonesian employment visa; working on a tourist visa is not permitted. Relocating employees should confirm housing, health insurance, flights, tax arrangements, and contract terms before arrival. Bahasa Indonesia is useful, while English is valuable in international hotels.