The Business Development Manager is responsible for growing hotel revenue by identifying new corporate, leisure, group, event and partnership opportunities. Typical requirements include several years of sales or business development experience, preferably in hospitality or tourism, strong local market knowledge, excellent communication and negotiation skills, and confidence managing client relationships and sales pipelines. The successful candidate is expected to achieve revenue targets, prepare business plans, conduct client visits, represent Shangri-La professionally, coordinate with revenue and operations teams, and maintain accurate sales reporting. Flexibility, commercial awareness, a proactive attitude and the ability to work independently are important. Experience with CRM systems and a relevant hospitality, business or marketing qualification would be advantageous.
Shangri-La is a globally recognised luxury hospitality group originating in Hong Kong. The company operates hotels, resorts and residences across Asia-Pacific, the Middle East, Europe, North America and other international markets. Shangri-La properties are known for personalised service, comfortable accommodation, dining, meetings and events, and destination experiences. The group places strong emphasis on genuine hospitality, cultural understanding, staff development and long-term guest relationships. In Australia, its operations provide opportunities across hotel management, rooms, food and beverage, events, sales, finance and support functions. Working for Shangri-La generally involves serving an international clientele while meeting the group’s standards for service quality, professionalism and commercial performance. Specific benefits, duties and employment conditions vary by property and position.
Australia offers strong opportunities in hotels, resorts, tourism, events, restaurants, sales and corporate services, especially in Sydney, Melbourne, Brisbane, Perth, Cairns and regional destinations. Workplace culture is generally practical, direct and team-oriented, with emphasis on customer service, safety, inclusion and work-life balance. Lifestyle varies from major-city dining and entertainment to beaches, outdoor activities and relaxed regional living. Australia is an island country rather than a single resort island, and travel distances can be substantial. Foreign applicants normally need an appropriate work visa, such as an employer-sponsored visa, skilled visa or eligible Working Holiday visa; requirements depend on nationality, occupation and circumstances. Candidates should confirm current rules with the Australian Department of Home Affairs. Relocation planning should include accommodation, tax and superannuation arrangements, health insurance, transport and the comparatively high cost of living in major cities.
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