The Service Leader – Finance Shared Services is expected to oversee daily finance operations, maintain accurate and timely reporting, and ensure strong controls across shared-service activities. Typical responsibilities include supervising transaction processing, supporting month-end closing, monitoring service levels, improving processes, and coordinating with hotels and corporate stakeholders. Candidates should have a degree in accounting, finance, or a related discipline, relevant experience in finance operations or shared services, and working knowledge of accounting systems and internal controls. Strong leadership, communication, analytical, and problem-solving skills are essential. Experience in hospitality, regional finance, automation, or ERP systems would be advantageous. The successful candidate is expected to lead professionally, meet deadlines, protect confidential information, and support Shangri-La’s service standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group operates properties under the Shangri-La, Traders, Kerry, and JEN brands, offering accommodation, dining, events, wellness, and business services. Shangri-La places strong emphasis on warm Asian hospitality, guest satisfaction, colleague development, operational excellence, and responsible business practices. A Finance Shared Services role supports the wider organisation by centralising accounting processes, improving consistency, strengthening financial controls, and providing timely support to hotels and corporate teams. In Malaysia, the company offers opportunities within hospitality operations, corporate functions, finance, technology, sales, and guest services. Benefits and remuneration depend on the employing entity, experience, qualifications, and the exact location and level of the position.
Malaysia offers varied career opportunities in Kuala Lumpur, Penang, Johor, Sabah, Sarawak, and resort islands such as Langkawi, Tioman, and Perhentian. Finance professionals can find work in hospitality, shared services, banking, technology, manufacturing, and multinational companies. Malaysian culture is diverse, combining Malay, Chinese, Indian, Indigenous, and international influences, with English widely used in business. Lifestyle ranges from busy city living and modern shopping to beaches, rainforests, and relaxed island communities. Kuala Lumpur and Penang generally provide better access to corporate finance roles, while island destinations focus more on resorts, tourism, and seasonal operations. Foreign nationals normally need an employment pass sponsored by the employer, and approval depends on qualifications, salary, and immigration requirements. Candidates should confirm visa arrangements, relocation support, accommodation, healthcare, taxation, and cost of living before accepting an offer. Malaysia’s tropical climate is warm and humid year-round, with regional monsoon periods.
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