The Assistant Director of Food & Beverage supports the overall management of hotel restaurants, bars, banquets, and room service. The role typically requires a hospitality or business qualification, several years of progressive food and beverage management experience, strong knowledge of service standards, budgeting, cost control, menu operations, and local health and safety regulations. Shangri-La expects a commercially minded leader who can improve guest satisfaction, drive revenue, control expenses, coach multicultural teams, and maintain consistently high service standards. Excellent communication, problem-solving, presentation, and organizational skills are essential. Experience in an international luxury hotel and fluency in English are usually advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Africa. The group is known for warm Asian hospitality, high service standards, and distinctive properties in city and resort destinations. Its Malaysian portfolio has included major hotels and resorts serving business travelers, leisure guests, conferences, and luxury tourism markets. Shangri-La places strong emphasis on guest experience, employee development, operational excellence, sustainability, and cultural understanding. Employees commonly work in multicultural teams and may receive benefits such as accommodation or housing support, meals, service charge, medical coverage, training, and staff travel privileges, depending on the property and employment package.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the islands of Sabah and Sarawak. Resort destinations such as Langkawi provide strong demand for food and beverage, rooms, events, wellness, and guest-relations professionals, while Penang combines tourism with a lively local food culture. Malaysia is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in hotels and business. Lifestyle costs are generally moderate, although island resorts can be more expensive and less connected than major cities. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled by the company and Malaysian authorities before work begins. Candidates should confirm salary, service charge, accommodation, insurance, flights, taxes, and transport in writing. Malaysia has warm weather year-round, with monsoon conditions varying by coast.
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