The Service Associate – F&B at Sage Grill is responsible for delivering friendly, efficient food and beverage service while maintaining Shangri-La’s service standards. Typical duties include preparing and setting tables, taking orders, serving food and drinks, responding to guest requests, processing bills, and keeping the restaurant clean and organized. Candidates should ideally have hospitality or restaurant experience, good communication skills, a pleasant personality, and a strong customer-service focus. Basic knowledge of food safety, menu items, and point-of-sale systems is helpful. The role requires teamwork, attention to detail, physical stamina, flexibility for shifting schedules, and a willingness to work weekends and holidays in a resort environment.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for warm Asian hospitality, high service standards, comfortable accommodations, and extensive dining, leisure, and wellness facilities. In the Philippines, Shangri-La operates several prominent properties, including Shangri-La Boracay Resort & Spa. The company provides opportunities in front office, food and beverage, housekeeping, culinary operations, engineering, wellness, and administration. Employees typically work in guest-focused, multicultural environments and may receive benefits such as meals, uniforms, training, service charge participation, health coverage, and career-development opportunities, depending on the property and employment terms.
The Philippines offers hospitality opportunities in Boracay, Palawan, Cebu, Bohol, Siargao, and major cities such as Manila. Resort jobs commonly include food and beverage, housekeeping, culinary, reception, recreation, diving, and guest services. Filipino culture is welcoming, family-oriented, and community-focused, with English widely used in workplaces. Island life offers beaches, water sports, fresh seafood, and a relaxed atmosphere, although transport, internet reliability, healthcare access, and seasonal employment can vary by destination. Foreign applicants generally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents and government registrations. Employers often assist with accommodation, meals, transportation, or relocation, but this should be confirmed before accepting an offer. New arrivals should budget for deposits, travel between islands, rainy-season disruptions, and higher prices in major tourist areas. Boracay has strong tourism demand but a fast-paced seasonal lifestyle.
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