The Business Development Manager – MICE is expected to grow meetings, incentives, conferences and exhibitions business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and a strong record in corporate or MICE account development. The candidate should understand the UAE market, maintain relationships with event agencies and corporate clients, generate leads, prepare proposals, negotiate contracts and achieve revenue targets. Excellent communication, presentation, networking and organizational skills are essential. Experience with luxury hotels, international accounts and CRM systems is advantageous. The role also requires commercial awareness, flexibility, teamwork and the ability to represent the Shangri-La brand professionally.
Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. The brand is recognized for attentive service, elegant accommodations, destination dining and personalized guest experiences. Shangri-La properties commonly serve leisure travelers, corporate guests, weddings and large-scale meetings and events. In the UAE, the group operates luxury hotels and resorts in prominent destinations, supported by multicultural teams and strong connections with business and tourism partners. Employees generally work in a polished, service-focused environment with opportunities to interact with international guests and clients. Benefits may include accommodation or housing support, meals, transportation, medical insurance, annual leave and travel-related staff privileges, depending on the property and employment package.
The UAE is not an island but a federation of seven emirates, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah, with extensive coastlines and resort destinations. Hospitality, events, tourism, aviation, retail and luxury services create strong opportunities for sales and business-development professionals, particularly those with MICE experience. The culture combines Islamic traditions, Emirati heritage and a highly international workforce; respectful dress and conduct are expected, especially during Ramadan. Lifestyle varies from fast-paced city living and premium dining to beaches, desert activities and quieter coastal communities. Employers normally sponsor a residence visa and work permit after issuing a contract, with medical checks and Emirates ID registration required. Candidates should confirm salary, commission, accommodation, transport, insurance and annual-flight benefits before accepting. Living costs can be high, especially in Dubai and Abu Dhabi, while tax-free employment income is a major attraction.
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