The Business Development Manager is responsible for identifying new business opportunities, building relationships with corporate clients, travel partners and event organisers, and achieving revenue targets for Shangri-La. Requirements typically include relevant experience in hotel sales, business development or account management; strong communication, negotiation and presentation skills; commercial awareness; and confidence using CRM and Microsoft Office systems. Knowledge of the Australian hospitality, corporate travel or luxury accommodation market is advantageous. The successful candidate is expected to be proactive, target-focused, well organised and capable of working independently while collaborating with sales, marketing, revenue and hotel operations teams. Flexibility for client meetings, networking events and occasional travel may be required.
Shangri-La Group is an international luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and Australia under brands including Shangri-La, Kerry Hotels, JEN and Traders. The group is recognised for personalised service, upscale accommodation, dining, wellness facilities and large-scale meetings and events. Shangri-La properties generally serve leisure travellers, corporate guests, groups and luxury-segment customers. Employees are expected to deliver warm, professional service while supporting the company’s values of hospitality, integrity, teamwork and continuous improvement. In Australia, the group has operated prominent hotel properties and competes in the premium accommodation and business-events market. Specific benefits, reporting arrangements and duties for a Business Development Manager depend on the individual property and employment agreement.
Australia is a large island continent with opportunities in hospitality, tourism, events, sales, healthcare, construction, technology and professional services. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide and coastal resort destinations. Australian workplace culture is generally direct, informal and collaborative, with strong emphasis on punctuality, safety, inclusion and work-life balance. Lifestyle options range from busy city living to beaches, national parks and regional communities, although housing and transport costs vary considerably. Most overseas workers need an appropriate visa, such as an employer-sponsored visa, skilled visa, working holiday visa or student visa, depending on nationality, qualifications and occupation. Applicants should check current requirements through the Australian Department of Home Affairs. Relocation planning should include accommodation, tax file registration, banking, health insurance and transport. Australia is geographically remote, so international travel can be lengthy and expensive.
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