The Food & Beverage Associate supports restaurant, bar, banquet, and room-service operations by welcoming guests, taking and serving orders, preparing tables, processing payments, and maintaining cleanliness and service standards. Candidates should have good communication skills, a friendly and professional manner, basic English, and the ability to work in a fast-paced hospitality environment. Previous hotel or restaurant experience is helpful, though training may be provided. Flexibility to work shifts, weekends, and public holidays is expected. The role also requires teamwork, attention to detail, personal grooming, and a strong commitment to guest satisfaction.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, comfortable accommodation, extensive dining facilities, and high-quality leisure and business services. In Malaysia, Shangri-La operates several prominent hotels and resorts, including city properties and coastal destinations. Employees typically work in multicultural teams and receive structured operational training, employee benefits, and opportunities for career development within the group. Food and beverage roles are central to the guest experience, supporting the company’s emphasis on attentive service, presentation, and personalised care.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Langkawi is especially attractive for island-resort work, with beaches, mangroves, diving, water sports, and a relaxed lifestyle. Malaysian culture is multicultural, combining Malay, Chinese, Indian, and Indigenous traditions, with Bahasa Malaysia and English widely used in tourism. Living costs vary, with resort islands generally more expensive for accommodation and transport than mainland cities. Foreign employees normally need an employment pass or relevant work permit arranged and sponsored by the employer before starting work. Relocation usually involves employer assistance, medical checks, document verification, and accommodation arrangements. Candidates should confirm salary, service charge, housing, transport, meals, insurance, and visa support directly with the hotel before accepting an offer.
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