The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Requirements typically include previous experience in hotel or restaurant operations, strong knowledge of food and beverage service, good English communication skills and the ability to lead and motivate a team. The successful candidate is expected to coordinate shifts, manage outlet opening and closing procedures, handle guest feedback, maintain hygiene and service standards, support training, and work closely with kitchen and other hotel departments. Flexibility is essential, including availability for weekends, public holidays and rotating shifts. Knowledge of point-of-sale systems and additional languages may be advantageous.
Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for refined service, comfortable surroundings and its Asian-inspired approach to hospitality. Shangri-La Singapore is an established five-star property set within landscaped grounds near Orchard Road, offering guest rooms, restaurants, event facilities, wellness services and extensive business and leisure amenities. Employees typically work in a multicultural environment with structured operating standards and opportunities to develop within hotel operations. The group places strong emphasis on guest care, teamwork, professionalism and creating memorable experiences. Benefits and employment terms vary according to the position, department and the candidate’s eligibility to work in Singapore.
Singapore is a highly developed city-state with strong opportunities in hospitality, tourism, food service, retail, technology, finance and healthcare. Its hotel industry attracts international workers, although employers generally need to sponsor an appropriate work pass, such as an Employment Pass, S Pass or Work Permit, depending on the role, salary and eligibility criteria. Check current requirements with Singapore’s Ministry of Manpower before accepting an offer. Singapore is multicultural, English-speaking and known for its safety, efficiency and excellent public transport. Lifestyle costs can be high, especially rent, but public housing areas and food centres offer more affordable options. The climate is hot, humid and tropical throughout the year. New arrivals should budget for accommodation, transport, healthcare and deposits, and confirm whether the employer provides meals, uniforms, insurance or relocation assistance.
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