Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the hotel’s food and beverage operation through office administration, record keeping, purchasing coordination, invoice and payroll processing, staff scheduling, reporting, and communication with departments and suppliers. Candidates should have administrative experience, preferably in a hotel or restaurant environment, with good knowledge of Microsoft Office and basic financial procedures. Strong organization, attention to detail, communication skills, and the ability to manage confidential information are expected. The role may require flexibility to support busy service periods, meet deadlines, and work cooperatively in a multicultural hospitality team. A hospitality qualification and familiarity with hotel systems would be advantageous.

Company Info

Shangri-La Group is a leading international luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and Australia. Shangri-La properties are known for personalized service, comfortable accommodation, dining, wellness facilities, and strong destination experiences. In Malaysia, the group operates several hotels and resorts, including properties in Kuala Lumpur, Penang, Kota Kinabalu, and other major destinations. The company places emphasis on genuine hospitality, teamwork, staff development, cultural awareness, and creating memorable guest experiences. Employment benefits and conditions vary by property, position, and local regulations, but hospitality employees commonly receive service training, staff meals, uniforms, and opportunities for internal career progression.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, events, and marine leisure, particularly on islands such as Langkawi, Penang, Tioman, Redang, Perhentian, Pangkor, and parts of Sabah. The culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences, and English is widely used in tourism workplaces. Island life is relaxed and scenic, but can be seasonal, with higher visitor demand during holidays and drier months. Living costs may be moderate, although accommodation and transport can be limited on smaller islands. Foreign employees generally need an employer-sponsored Employment Pass or another approved work permit before starting work. Employers normally handle much of the application process. Candidates should verify salary, housing, meals, insurance, contract terms, and transportation before relocating. Larger island resorts may provide staff accommodation and transfers.