The Director of Business Development will lead commercial growth for Shangri-La’s RSR and GSH properties in Malaysia, likely referring to Rasa Sayang Resort and Golden Sands Resort in Penang. The role requires strong hotel sales, marketing, business development and revenue knowledge, together with an established network of corporate, leisure, wholesale, MICE and travel partners. Candidates are expected to develop market strategies, identify new revenue opportunities, manage key accounts, build partnerships and support occupancy and profitability targets. Excellent leadership, negotiation, communication and presentation skills are essential. Experience in a senior commercial role within luxury or resort hospitality, knowledge of Malaysian and international markets, and the ability to work across departments are likely required.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, refined service standards and distinctive destination properties. Its portfolio includes luxury city hotels, beach resorts and business-oriented accommodation, supported by restaurants, wellness facilities, events and meetings services. In Malaysia, Shangri-La operates several recognised properties, including resorts in Penang and hotels in Kuala Lumpur and other destinations. The group places emphasis on guest experience, commercial performance, colleague development and responsible business practices. Working for Shangri-La can offer exposure to international hospitality standards, multicultural teams and a broad range of career opportunities in hotel operations, sales, finance, culinary services and corporate functions.
Malaysia offers varied island living and strong hospitality opportunities, particularly in Penang, Langkawi, Sabah and other coastal destinations. Penang combines beaches, heritage streets, excellent food and a lively expatriate community, while Langkawi offers a quieter resort lifestyle, outdoor activities and tourism-focused employment. Job opportunities are concentrated in hotels, resorts, restaurants, diving, events, retail and destination management, with larger cities providing additional corporate roles. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in tourism and business. Living costs vary, with resort islands sometimes charging more for imported goods and housing. Foreign employees generally need an employer-sponsored Employment Pass, and approval depends on qualifications, salary and the sponsoring company. Before relocating, confirm visa arrangements, accommodation, healthcare, taxation and transport, especially on smaller islands where services may be limited.
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