The Events Manager will plan, sell and deliver meetings, conferences, weddings and other events for Shangri-La’s Rasa Sayang Resort and Golden Sands Resort in Penang. The role typically requires a diploma or degree in hospitality, event management, business or a related field, together with several years of hotel sales or event-planning experience. Strong knowledge of banquet operations, budgeting, contracts and client negotiations is expected. The successful candidate should be commercially minded, well organised and confident when communicating with corporate and leisure clients. They must coordinate effectively with food and beverage, rooms, finance and operations teams, manage multiple deadlines, maintain high service standards and support revenue targets. Flexibility, professionalism, local market knowledge and the ability to work evenings, weekends and public holidays are important.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, high service standards and extensive food, beverage, meeting and leisure facilities. In Malaysia, Shangri-La operates several established hotels and resorts, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. These beachfront properties serve leisure travellers, families, weddings, conferences and corporate groups. Employees generally work in a structured international hotel environment with opportunities to develop skills in guest service, operations, sales and leadership. The group places strong emphasis on guest satisfaction, teamwork, professional presentation and responsible business practices. Exact benefits and career-development opportunities vary by property, position and employment contract.
Penang, often called the Pearl of the Orient, is a lively Malaysian island with strong opportunities in hotels, resorts, restaurants, tourism, retail, education, healthcare and technology. George Town is recognised for its UNESCO-listed heritage, while the northern coast offers beaches, international schools and major resorts. Local culture blends Malay, Chinese, Indian and European influences, reflected in festivals, architecture and food. Life is generally more relaxed and affordable than Kuala Lumpur, although rental costs are higher in popular coastal areas. Public buses, ride-hailing services and motorbikes are common ways to travel. Foreign employees normally need an employer-sponsored work pass, and the company must complete the relevant immigration and employment approvals before work begins. Candidates should confirm visa eligibility, salary, accommodation, medical cover, tax treatment and relocation assistance directly with Shangri-La. Malaysia is warm and humid year-round, with heavier rain during monsoon periods.
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