The Assistant Director of Sales, RSR & GSH supports revenue growth for Shangri-La’s Resorts Sales Representative and Golden Sands Hotel operations in Malaysia. The role typically requires a degree or diploma in hospitality, tourism, business, or a related field, together with several years of hotel sales experience, preferably in luxury resorts or an international hotel group. Strong knowledge of local and overseas markets, corporate and leisure sales, group business, negotiation, budgeting, CRM systems, and English communication is expected. The successful candidate should be commercially minded, well connected, target driven, confident presenting to clients, and willing to travel for sales calls, trade events, and customer visits. Leadership, teamwork, market analysis, and the ability to build long-term relationships are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Shangri-La is known for warm Asian hospitality, high service standards, premium accommodation, dining, wellness, and distinctive destination experiences. In Malaysia, the group operates properties in locations such as Penang, Kuala Lumpur, and Kota Kinabalu. The company places strong emphasis on guest satisfaction, responsible business, employee development, and long-term customer relationships. This sales leadership position would support the commercial performance and market presence of its Penang resort operations, including Rasa Sayang Resort and Golden Sands Resort.
Penang Island is one of Malaysia’s most attractive places to live and work, combining a strong tourism and hospitality sector with technology, healthcare, education, manufacturing, and international business opportunities. George Town offers a lively multicultural environment shaped by Malay, Chinese, Indian, and colonial influences, with excellent food, heritage streets, beaches, and a relaxed lifestyle. Housing, transport, and daily expenses are generally more affordable than Kuala Lumpur, although popular coastal areas can be pricier. Foreign employees normally need an employment pass sponsored by their employer; the company generally manages the application, subject to Malaysian immigration approval. Candidates should confirm whether salary includes service charge, accommodation, insurance, meals, relocation support, and annual flights. Penang has an international airport, good healthcare, schools, shopping, and ferry and road connections to the mainland.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...