The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La's Chinese restaurant, ensuring excellent guest service, smooth dining-room performance, and compliance with hotel standards. Requirements typically include a hospitality or related qualification, several years of restaurant experience, strong knowledge of food and beverage service, and experience supervising a team. The successful candidate should have good communication and leadership skills, professional grooming, sound knowledge of Chinese cuisine and service etiquette, and the ability to handle guest concerns calmly. Flexibility for shifts, weekends, and holidays is expected, along with close coordination with the kitchen, stewarding, and hotel departments.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, and strong attention to guest comfort. In the Philippines, Shangri-La operates established luxury hotels and resorts, including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu. Shang Palace is the group's signature Chinese dining concept, offering refined cuisine, elegant surroundings, and attentive service. Employees commonly receive structured training, opportunities for career development, staff meals, uniforms, and other hotel-related benefits, although packages vary by property and position.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other tourism centers, particularly in hotels, restaurants, resorts, events, and wellness. The culture is friendly, family-oriented, and strongly influenced by Spanish, American, and Asian traditions. English is widely used in business and tourism. Lifestyle ranges from fast-paced city living to relaxed island communities, with generally warm weather, affordable local food, and extensive beaches and outdoor activities. Foreign employees normally need an employer-sponsored work permit and appropriate visa, commonly arranged through the hiring company; requirements can include immigration approval, medical checks, and supporting documents. Relocating employees should budget for housing, transportation, insurance, and deposits. Manila offers broader career options, while Cebu and resort islands provide a more laid-back environment but may have fewer professional services.
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