The Assistant Chief Engineer supports the Chief Engineer in managing building services, plant equipment, preventive maintenance and daily engineering operations at Shangri-La Rasa Sayang Resort and Golden Sands Resort. Candidates should have a diploma or degree in electrical, mechanical, civil or building services engineering, with several years of hotel, resort or commercial-property maintenance experience. Practical knowledge of HVAC, electrical systems, plumbing, water treatment, fire and life-safety systems, energy conservation and local compliance requirements is expected. The role requires strong troubleshooting, planning, budgeting and contractor-management skills, together with the ability to lead technicians, respond to emergencies and maintain guest comfort. Good communication, computer literacy, safety awareness and flexibility for shifts, weekends and on-call duties are important.
Shangri-La Group is a major international hospitality company founded in Asia and recognised for luxury hotels, resorts and serviced residences across the world. Its properties are known for personalised service, refined facilities and strong attention to guest experience. In Malaysia, Shangri-La operates prominent resorts and city hotels, including Rasa Sayang Resort & Spa and Golden Sands Resort in Batu Ferringhi, Penang. The two neighbouring resorts serve leisure travellers, families, groups and corporate guests, with extensive accommodation, restaurants, pools, gardens, meeting facilities and recreation services. Shangri-La typically places strong emphasis on service culture, professional development, operational standards, sustainability and teamwork. Engineering employees support the safe, efficient and reliable operation of guest rooms, public areas, kitchens, utilities and resort infrastructure while helping maintain the company’s high international standards.
Penang Island is one of Malaysia’s most attractive places for hospitality and engineering careers, with opportunities in resorts, hotels, restaurants, healthcare, property management, manufacturing and technology. Batu Ferringhi offers a relaxed beach-resort lifestyle, while George Town provides heritage architecture, cafés, nightlife, shopping and excellent street food. The culture is multicultural, combining Malay, Chinese, Indian and international influences; English is widely used in tourism, although Malay is useful for daily life. Living costs are generally lower than Kuala Lumpur, but rents near the beach can be higher. Malaysia has a tropical climate, reliable services and good road links, with Penang International Airport providing regional connections. Foreign employees normally need an Employment Pass sponsored and processed by the employer before starting work. Candidates should confirm salary, accommodation, medical coverage, tax obligations and relocation assistance directly with Shangri-La.
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