Service Associate - F&B (Sage Grill)

Job Description

The Service Associate supports daily food and beverage operations at Sage Grill by welcoming guests, taking orders, serving food and drinks, setting and clearing tables, processing payments, and maintaining high service standards. Applicants should have good communication and customer-service skills, a pleasant and professional manner, basic food and beverage knowledge, and the ability to work accurately in a fast-paced restaurant. Previous hotel or restaurant experience is advantageous, although motivated candidates with relevant training may be considered. The role requires flexibility for shifts, weekends and holidays, teamwork, attention to detail, physical stamina, and consistent compliance with hygiene, safety and Shangri-La service standards.

Company Info

Shangri-La Group is a major Asian hospitality company operating luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Founded in 1971, the group is recognized for warm Asian hospitality, personalized service and high-quality accommodation, dining and wellness experiences. Shangri-La properties commonly offer restaurants, bars, conference facilities, spas and recreation programs, with strong emphasis on guest satisfaction and employee development. In the Philippines, the company operates well-known city hotels and island resorts, including properties associated with destinations such as Boracay, Cebu and Manila. Employees typically work within structured international standards while serving both local and overseas guests.

Destination Guide

The Philippines offers opportunities in hospitality, tourism, food and beverage, retail, customer service, healthcare, education, technology and business-process services. Popular work destinations include Manila, Cebu, Boracay, Palawan, Bohol and Mindanao, each offering different lifestyles. Filipino culture is welcoming, family-oriented and strongly influenced by Spanish, American and Southeast Asian traditions; English is widely used in workplaces. Island living can provide beaches, outdoor activities and a relaxed pace, although transport, internet reliability and access to services vary outside major towns. Foreign nationals generally need an appropriate employer-sponsored work visa or permit before working, while tourists cannot legally take employment. Relocating employees should confirm sponsorship, accommodation, medical coverage, taxes and contract terms with the employer. Costs are generally lower than in many Western countries, but resort areas can be comparatively expensive, especially for housing and imported goods.