The Business Development Manager - MICE is expected to generate and convert corporate meetings, incentives, conferences and events business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong network among corporate clients, event agencies and destination-management companies. The candidate should understand the UAE MICE market, manage key accounts, prepare proposals, conduct sales presentations, negotiate contracts and meet revenue targets. Excellent communication, presentation, negotiation and organizational skills are essential. The role also requires regular client visits, participation in trade shows, accurate sales reporting and close coordination with events, catering, rooms and operations teams.
Shangri-La Hotels and Resorts is a luxury hospitality group headquartered in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalized service, refined accommodation, dining, wellness facilities and distinctive guest experiences. Shangri-La properties in the United Arab Emirates serve leisure travelers, business guests, wedding parties and major corporate events. Its hotels typically provide extensive meeting and banquet facilities, making MICE sales an important commercial function. The company emphasizes genuine hospitality, cultural awareness, teamwork and professional development. Employees may receive benefits such as accommodation or housing support, meals, transport, medical insurance, annual leave and travel-related privileges, depending on the property and employment package. Exact conditions vary according to the hotel, seniority and local employment regulations.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in luxury hotels, resorts, airlines, event agencies, exhibitions, tourism and destination management. The culture combines Emirati traditions with a highly international population; respectful dress, punctuality and awareness of religious customs are important. Lifestyle options range from beaches, desert excursions and shopping to restaurants, sports and cultural attractions, although living costs can be high, especially in Dubai. Employers normally arrange an employment visa, work permit and Emirates ID after hiring; working on a tourist visa is not permitted. Confirm sponsorship, probation, insurance, housing, transport and flight benefits before accepting an offer. Bring attested qualifications when requested and budget for deposits, accommodation and initial expenses during relocation.
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