The Income Auditor is responsible for reviewing and reconciling daily hotel revenue from rooms, restaurants, banquets, spa and other outlets. Duties typically include checking posting accuracy, verifying discounts and rebates, balancing cash and credit-card transactions, preparing daily revenue reports, investigating variances and maintaining strong financial controls. Candidates should have a diploma or degree in accounting, finance or hospitality management, with hotel finance or auditing experience preferred. Familiarity with hotel systems such as Opera, POS platforms and Microsoft Excel is valuable. The role requires strong numerical accuracy, integrity, organization and attention to detail. Candidates should be comfortable working independently, meeting reporting deadlines and communicating effectively in English; knowledge of Cantonese or Mandarin may be advantageous in Hong Kong.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, welcoming culture and high-quality properties. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La, Kerry, JEN and Traders brands. Its Hong Kong portfolio includes established luxury hotels serving business travelers, leisure guests, families and major events. Shangri-La emphasizes genuine hospitality, professional development, sustainability and personalized guest experiences. Employees generally work in multicultural environments with structured hotel operations and opportunities to build careers across rooms, food and beverage, finance, sales and corporate functions. Benefits and conditions vary by property, position and employment contract, but hospitality experience with the group can provide valuable international exposure and opportunities for internal mobility.
Hong Kong is a fast-paced international city built around Hong Kong Island, Kowloon and the New Territories, with excellent public transport, diverse dining and easy access to beaches, hiking trails and outlying islands. Hospitality offers opportunities in luxury hotels, restaurants, clubs, events and corporate travel, particularly for candidates with Cantonese, Mandarin, English, finance or international hotel experience. The culture blends Chinese traditions with global influences; politeness, efficiency and long working hours are common workplace expectations. Housing is expensive, so many employees share apartments or live farther from central districts. Overseas professionals generally need an employer-sponsored employment visa, usually requiring a confirmed offer and proof that their qualifications and experience match the role. Dependants may qualify for visas linked to the main applicant. Before relocating, confirm salary, accommodation, medical coverage, working hours and visa sponsorship directly with the employer.
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