The Assistant Outlet Manager supports the daily operation of a restaurant or food and beverage outlet at Shangri-La Singapore. Requirements typically include a diploma or equivalent in hospitality, previous supervisory experience in a quality hotel or restaurant, strong knowledge of food and beverage service, and good spoken English. The successful candidate is expected to lead and motivate the service team, maintain high standards of guest care, manage staffing and operational procedures, handle guest feedback professionally, and support sales and cost-control targets. Flexibility for shifts, weekends and public holidays is essential. A positive attitude, polished presentation, attention to detail and the ability to work effectively in a multicultural environment are important.
Shangri-La Singapore is a luxury hotel located near Orchard Road, operated by Shangri-La Group, a leading Asian hospitality company with hotels and resorts across the world. The property is known for its landscaped grounds, comprehensive guest facilities, restaurants, lounges, event spaces and high standard of personalised service. Shangri-La places strong emphasis on genuine hospitality, teamwork, professional development and cultural diversity. Employees may work with international guests and colleagues while gaining experience across luxury accommodation, food and beverage, banquets and events. The hotel is also recognised for its extensive facilities and family-friendly offering, making it one of Singapore’s established upscale hospitality employers. Benefits and employment terms vary by position and may include staff meals, service-related benefits, training, medical coverage and opportunities for internal career progression.
Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology and healthcare. The culture is multicultural, orderly and fast-paced, with English widely used alongside Mandarin, Malay and Tamil. Lifestyle options range from hawker centres and shopping districts to parks, museums, beaches and lively neighbourhoods. Public transport is efficient, although accommodation can be expensive, especially near the city centre. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and applicable quotas; approval is handled through Singapore’s Ministry of Manpower. Candidates should secure a written offer before relocating and confirm salary, accommodation, medical coverage and work-pass arrangements. Singapore’s warm, humid climate requires light clothing and readiness for frequent rain.
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