The Business Development Manager is responsible for identifying new business opportunities, building relationships with corporate clients, travel partners and event organisations, and increasing revenue for Shangri-La. Requirements typically include several years of sales or business development experience, preferably in hospitality, tourism or luxury services, strong commercial awareness, excellent communication and negotiation skills, and confidence using CRM and reporting systems. The successful candidate is expected to meet sales targets, develop account plans, represent the hotel professionally, monitor market trends and work closely with rooms, events, food and beverage and revenue teams. A proactive attitude, strong local market knowledge, flexibility and the ability to travel or attend networking events are also important.
Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong and recognised for warm Asian service, elegant accommodation and high-quality dining and leisure facilities. The group operates hotels, resorts and residences across Asia-Pacific, the Middle East, Europe, North America and Africa. Shangri-La properties serve business travellers, leisure guests, families and high-end event clients, with a strong focus on personalised service and memorable experiences. In Australia, the brand has operated prominent luxury properties and typically offers careers across hotel operations, sales, events, finance, guest services and food and beverage. Employees are generally expected to uphold professional service standards, work collaboratively across departments and represent the company’s values of hospitality, respect and care. Specific benefits and conditions depend on the property, employment contract and applicable Australian workplace laws.
Australia is a large island continent with opportunities in hospitality, tourism, events, retail, healthcare, technology, construction and professional services. Major hotel markets include Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns and the Gold Coast. The culture is generally informal, multicultural and outdoor-oriented, with strong emphasis on workplace safety, punctuality and work-life balance. Lifestyle costs vary considerably; Sydney and Melbourne are expensive, while regional areas may offer lower rents and tourism-based work. Most overseas workers need a visa, such as an employer-sponsored Skills in Demand visa, Working Holiday visa or other eligible skilled or graduate pathway. Requirements depend on nationality, occupation, age, qualifications and sponsorship. Candidates should check the Australian Department of Home Affairs before accepting an offer. Relocation planning should include accommodation, health insurance, tax file registration, banking and superannuation arrangements.
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