The Floor Supervisor is responsible for overseeing housekeeping operations on assigned guest floors, ensuring rooms and public areas meet Shangri-La's cleanliness and presentation standards. Requirements typically include hotel housekeeping experience, supervisory or team-leading capability, good communication skills, attention to detail, and the ability to work shifts, weekends, and public holidays. The successful candidate is expected to inspect rooms, coordinate with attendants and other departments, respond promptly to guest requests, manage supplies, report maintenance issues, and support training and performance standards. A professional appearance, service-focused attitude, physical stamina, and the ability to work effectively in a multicultural team are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its warm Asian-style service, elegant properties, and strong focus on guest experience. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Hotel Singapore is a landmark luxury property set among extensive landscaped gardens near Orchard Road. It offers guestrooms, suites, restaurants, meeting facilities, wellness services, and event venues. The company places considerable emphasis on service excellence, professionalism, teamwork, and employee development. Staff members work in an international environment and are expected to maintain high standards while creating welcoming, personalised experiences for guests.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare, and retail. The culture is multicultural, with Chinese, Malay, Indian, and international influences; English is widely used at work. Life is safe, efficient, and convenient, with excellent public transport, modern healthcare, shopping, and diverse food ranging from hawker centres to fine dining. Housing can be expensive, so employees should compare accommodation near MRT lines and clarify any staff housing or meal benefits. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. Employers usually submit the application, while approval is subject to government criteria and quotas. New arrivals should budget for rent, deposits, transport, insurance, and everyday living costs.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...