The Food & Beverage Hostess welcomes guests, manages restaurant seating, handles reservations, escorts diners to tables, presents menus and assists with guest requests. The role requires a friendly, polished and service-oriented personality, strong communication skills and professional English. Previous experience in restaurant hosting, front-of-house service or a luxury hotel is advantageous. Candidates should be well groomed, organized, confident with guests from different cultures and able to remain calm during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Knowledge of food and beverage service, reservation systems and additional languages may be useful. The successful candidate is expected to represent Shangri-La warmly while supporting smooth restaurant operations and consistently high service standards.
Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for its hotels, resorts and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America and other destinations, serving leisure travelers, business guests and major events. Shangri-La emphasizes genuine hospitality, personalized guest experiences and strong attention to detail. Its Singapore operations include luxury hotel dining, accommodation, meetings and related guest services. Employees commonly work in multicultural teams and are expected to demonstrate professionalism, warmth and care in every interaction. The company offers opportunities across food and beverage, rooms, culinary, events, administration and hotel operations. Conditions, benefits and career development opportunities vary by property, department and employment contract.
Singapore is a compact city-state and island destination with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. The culture is multicultural, with English widely used alongside Malay, Mandarin and Tamil. Life is convenient and safe, supported by excellent public transport, diverse food, modern shopping areas and lively neighborhoods, although rent and daily expenses can be high. New arrivals often live in shared apartments or rooms near MRT stations to manage costs. Foreign employees generally need a work pass arranged by an employer; eligibility depends on qualifications, salary and the specific pass type, such as an Employment Pass or S Pass. Candidates should secure a written offer, confirm accommodation and benefits, and check current Ministry of Manpower requirements before relocating. Singapore has a hot, humid climate year-round, with frequent rain.
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