The Co-ordinator, Operation Services (Attractions) supports the smooth daily operation of guest attractions and recreational activities. Typical responsibilities include coordinating schedules, assisting guests, managing bookings or admissions, liaising with operational teams, maintaining service standards, and responding promptly to enquiries or issues. Candidates should have experience in hospitality, tourism, attractions, leisure or customer service, with strong organisational and communication skills. A friendly, confident manner, attention to detail, basic computer literacy and the ability to work shifts, weekends and public holidays are expected. The successful candidate should be service-oriented, safety-conscious, physically comfortable in an active environment and able to remain calm while managing several guest requests at once.
Shangri-La Group is an international luxury hospitality company founded in Singapore and recognised for its Asian-inspired service and warm, personalised guest experience. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other markets under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La Singapore is a large luxury urban resort set amid extensive gardens near Orchard Road. It offers accommodation, restaurants, meeting facilities, leisure amenities and family-focused experiences. The company places strong emphasis on gracious hospitality, teamwork, professional development and responsible business practices. Employees typically work in a multicultural environment and are expected to provide attentive service while maintaining high standards of presentation, safety and operational efficiency.
Singapore is a compact, highly developed island city with strong opportunities in hotels, tourism, attractions, restaurants, retail, finance, technology and healthcare. English is widely used at work, while Mandarin, Malay and Tamil are also official languages. The culture is multicultural, efficient and generally respectful of punctuality, service standards and workplace hierarchy. Lifestyle is convenient, safe and active, with excellent public transport, varied food, shopping, parks and coastal attractions. Rent and daily expenses can be high, particularly in central areas, so budgeting is important. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers usually guide successful candidates through the application process. Before relocating, arrange suitable housing, review medical insurance, understand employment terms and confirm whether dependants require separate passes.
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