Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily hotel housekeeping operations, including guest rooms, public areas, linen control, inventory, hygiene standards and team scheduling. Candidates should have hotel housekeeping experience, preferably in a luxury or international property, with good knowledge of cleaning procedures, health and safety practices and quality inspections. Supervisory experience, strong organization, attention to detail and the ability to train and motivate staff are expected. The role also requires effective communication, coordination with Front Office and Engineering, flexibility to work shifts, and confidence handling guest concerns. Fluency in English is generally expected; knowledge of Malay or other languages is an advantage.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La properties are known for personalized service, comfortable surroundings and strong emphasis on Asian hospitality. In Malaysia, the group operates hotels and resorts in major destinations and attracts both business and leisure travelers. Employees typically work in structured, multicultural environments with established service standards, training programs and opportunities for internal development. Benefits for hotel roles may include staff meals, uniforms, service charge, medical coverage, accommodation or transport support, and discounted stays, although packages vary by property and employment contract.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Langkawi is ideal for island living, with beaches, outdoor activities and a relaxed international community, while Penang combines heritage culture, excellent food and urban convenience. Sabah and Sarawak provide nature-focused lifestyles and access to rainforest, diving and island tourism. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with festivals, markets and varied cuisine. Living costs are generally moderate, though resort islands can be more expensive for housing and imported goods. Foreign employees normally need an employer-sponsored Employment Pass, and the company must complete the relevant immigration process before work begins. Candidates should confirm salary, accommodation, transport, insurance, service charge and visa responsibilities in writing before relocating.