The Food & Beverage Administrator supports the daily administration of the hotel’s food and beverage operations. Typical requirements include good written and spoken English, sound computer skills, proficiency in Microsoft Office, strong organisation, accurate data entry, and previous administrative or hospitality experience. The candidate is expected to maintain records, prepare reports, coordinate schedules and meetings, process documents, assist with purchasing or inventory administration, and communicate effectively with restaurant, kitchen, finance and other hotel departments. The role requires discretion, attention to detail, reliability and the ability to manage several tasks in a busy hotel environment while maintaining Shangri-La’s service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian hospitality, thoughtful service and high-quality accommodation, dining, wellness and event facilities. Its properties employ colleagues across front office, food and beverage, housekeeping, culinary, engineering, finance and corporate functions. Shangri-La places strong emphasis on guest satisfaction, professional development, teamwork and consistent operating standards. In Malaysia, the group has established hotel properties serving business travellers, holidaymakers, families and events. Employees can typically expect a structured hotel environment, training opportunities and exposure to international hospitality practices, although duties, benefits and working conditions vary by property and contract.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Jobs are available in hotels, restaurants, events, tourism, retail and supporting business services. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is commonly used in hotels alongside Bahasa Malaysia. Lifestyle costs vary: Kuala Lumpur is busier and generally more expensive, while island destinations offer a slower pace but may have fewer services. Langkawi, Penang and Sabah provide beaches, nature and outdoor activities, though Malaysia is not one island but a country spanning the Malay Peninsula and Borneo. Foreign employees generally need an employer-sponsored Employment Pass, with approval handled through the company and immigration authorities. Candidates should confirm salary, accommodation, transport, insurance, tax, contract terms and relocation costs before accepting an offer.
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