The Assistant Food & Beverage Manager supports the daily operation of restaurants, bars, banquets and related service areas. Requirements typically include a diploma or degree in hospitality, several years of food and beverage experience, supervisory experience, strong English communication skills and good knowledge of service standards, budgeting and food safety. The successful candidate is expected to lead and coach team members, maintain excellent guest satisfaction, monitor costs and revenue, coordinate with kitchen and events teams, handle guest concerns professionally and ensure Shangri-La service standards are consistently delivered. Flexibility to work shifts, weekends and public holidays is essential.
Shangri-La Group is a major luxury hospitality company founded in Asia and known for its hotels, resorts and serviced residences across the world. Its portfolio includes Shangri-La, Traders, Kerry Hotels and other hospitality brands in destinations across Asia, the Middle East, Europe, North America and beyond. The company is recognised for warm Asian hospitality, high service standards and comprehensive guest experiences covering accommodation, dining, meetings, wellness and leisure. Shangri-La properties generally offer structured training, international career opportunities and a multicultural working environment. In Malaysia, the group operates prominent city and resort properties, serving business travellers, families, tourists and events. Employees are expected to demonstrate professionalism, genuine care for guests, teamwork and attention to detail while supporting the company’s reputation for personalised service.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Roles are available in hotels, restaurants, catering, tourism, events and wellness, with stronger seasonal demand in island resorts. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in tourism workplaces. Lifestyle costs vary: Kuala Lumpur is generally more affordable than many international cities, while island locations offer beaches, outdoor activities and a slower pace. Foreign employees normally require an Employment Pass arranged and sponsored by the employer; approval depends on qualifications, salary and current immigration rules. Candidates should confirm accommodation, transport, medical coverage, contract terms and relocation support before accepting an offer. Bringing family members may require separate dependent passes.
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