The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, helping maintain excellent food, beverage, and guest-service standards. Requirements typically include a degree or diploma in hospitality, restaurant management, or a related field, together with several years of experience in upscale dining or hotel operations. The successful candidate should understand restaurant service, staff scheduling, inventory control, cost management, guest recovery, and health and safety procedures. Strong leadership, communication, organization, and problem-solving skills are expected. Experience with Chinese cuisine or luxury hotel restaurants is advantageous. The role requires a hands-on, guest-focused manager who can coach employees, coordinate with the kitchen, handle busy periods, and consistently represent Shangri-La’s service standards.
Shangri-La is a global luxury hospitality group founded in Asia and recognized for its hotels, resorts, residences, and destination restaurants. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets, with a strong reputation for warm Asian hospitality and personalized service. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu. Shang Palace is the group’s signature Chinese dining concept, offering refined Cantonese cuisine, elegant surroundings, and attentive service. Employees generally work in professional, multicultural environments with structured service standards, training, and opportunities for career development. Benefits may include meals, uniforms, medical coverage, service charge distribution, staff discounts, and hotel-related privileges, depending on the property and employment package.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other tourism centers, with demand for restaurant managers, chefs, front-office staff, and resort professionals. The country’s culture is welcoming, family-oriented, and strongly influenced by Filipino, Spanish, American, and Asian traditions. English is widely used in workplaces, making adjustment easier for international candidates. Lifestyle costs vary: Manila is fast-paced and urban, Cebu offers a balance of city and island living, while resort islands provide a quieter outdoor lifestyle. Work schedules in hotels can include weekends, holidays, and extended shifts. Foreign nationals generally need an employer-sponsored work permit and an appropriate visa; requirements should be confirmed with the Bureau of Immigration and the employer. Relocation planning should include accommodation, healthcare, transport, banking, tax registration, and document authentication. Local regulations and employment terms should be checked before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...