The Service Associate – F&B supports daily restaurant operations at Shang Palace by welcoming guests, taking and serving orders, preparing tables, maintaining service standards, and handling requests professionally. Candidates are generally expected to have hospitality or restaurant experience, good communication skills, a pleasant appearance, and a customer-focused attitude. Knowledge of food and beverage service, basic point-of-sale procedures, hygiene standards, and Chinese or international cuisine is advantageous. The role requires teamwork, attention to detail, physical stamina, and flexibility to work rotating shifts, weekends, and holidays. Previous experience in a luxury hotel or fine-dining restaurant is preferred, while relevant hospitality training may be accepted for entry-level applicants.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for attentive service, comfortable accommodation, extensive dining choices, and resort-style facilities. The group places strong emphasis on guest satisfaction, cultural awareness, professional development, and consistent service standards. Shang Palace is the group’s signature Chinese restaurant concept, offering Cantonese cuisine, traditional dishes, elegant surroundings, and polished table service. Working for Shangri-La can provide exposure to international hospitality practices, structured training, employee benefits, and opportunities to progress within the hotel or wider group, depending on the property and local employment terms.
The Philippines offers hospitality, tourism, food service, retail, business-process outsourcing, healthcare, and technology opportunities, particularly in Metro Manila, Cebu, Boracay, Palawan, and other major destinations. Filipino culture is warm, family-oriented, sociable, and strongly influenced by Asian, Spanish, and American traditions; English is widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities, with generally affordable food and transport but rising costs in major cities. Foreign workers normally need an employer-sponsored work permit and an appropriate visa before starting employment; requirements depend on nationality and contract. Filipino applicants need standard employment documents and may undergo company medical and background checks. Relocating workers should arrange accommodation, health insurance, transport, and document legalization in advance. Weather is tropical, with a dry season and a rainy or typhoon season.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...