The Service Associate – Lobby Lounge Service supports the smooth operation of the hotel’s lobby lounge. Responsibilities typically include welcoming guests, taking and serving food and beverage orders, preparing tables, processing payments, maintaining cleanliness, and responding courteously to guest requests. Candidates should have a hospitality, restaurant, or customer-service background, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy environment. Previous hotel or lounge experience is advantageous. The role requires flexibility for rotating shifts, weekends, and public holidays, along with strong attention to detail, teamwork, grooming standards, and a genuine commitment to Shangri-La’s service values.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, and carefully designed guest experiences. Its Philippines properties include luxury resorts and city hotels offering accommodation, restaurants, lounges, wellness facilities, events, and leisure activities. Employees commonly work in a multicultural environment with opportunities for hospitality training, career development, and internal mobility. Benefits and compensation vary by property and position, but may include service charge, meals, uniforms, medical coverage, accommodation support, and staff discounts. Shangri-La generally looks for courteous, dependable employees who demonstrate teamwork, professionalism, attention to detail, and a genuine desire to create memorable guest experiences.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations, with demand for staff in hotels, restaurants, tourism, and events. Each island has its own character: Manila is fast-paced and urban, Cebu combines city life with beaches, Boracay is lively and tourism-focused, while Palawan and Bohol offer a quieter island lifestyle. Filipino culture is friendly, family-oriented, respectful, and strongly influenced by English-speaking service traditions. Living costs vary, with resort islands often having higher rents and seasonal employment patterns. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, while Filipino applicants should confirm local hiring and relocation requirements. New employees should budget for housing, transport, healthcare, and travel between islands. Reliable internet, airports, ferries, and domestic flights make relocation practical, although remote areas may have limited services.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...