The Business Development Manager is responsible for identifying new business opportunities, building relationships with corporate clients, travel partners and event organisers, and achieving revenue targets for Shangri-La. Requirements typically include proven sales or business development experience, preferably in hotels, tourism or hospitality; strong communication, negotiation and presentation skills; commercial awareness; and confidence using CRM and reporting systems. The successful candidate is expected to develop an effective sales pipeline, maintain valuable client relationships, represent the hotel professionally, collaborate with revenue and operations teams, and contribute to account plans and market growth. Flexibility, initiative, local market knowledge and a results-focused approach are important.
Shangri-La is a leading luxury hospitality group founded in Asia and operating hotels, resorts and related businesses across major destinations worldwide. The company is recognised for its focus on personalised service, comfortable accommodation, dining, wellness and memorable guest experiences. Shangri-La properties serve leisure travellers, corporate clients, groups and events, with teams working across hotel operations, sales, food and beverage, rooms and guest services. Its service culture is built around genuine hospitality, professionalism and attention to detail. In Australia, Shangri-La has operated high-end properties serving both domestic and international visitors. Employees can expect a multicultural workplace, structured hotel standards and opportunities to work with corporate, tourism and event markets. Specific duties, benefits and reporting lines may vary depending on the Australian property and local employment conditions.
Australia is a large country and island continent offering hospitality, tourism, sales and events opportunities in cities, coastal resorts and regional destinations. Major markets include Sydney, Melbourne, Brisbane, Perth, Cairns and the Gold Coast. The culture is generally informal, diverse and multicultural, while workplaces value punctuality, initiative, teamwork and practical communication. Lifestyle options range from busy city living to beaches, outdoor activities and quieter regional communities; living costs can be high, especially in Sydney. International applicants usually need a suitable work visa, such as an employer-sponsored visa, skilled visa or eligible working-holiday visa. Requirements depend on nationality, age, occupation and sponsorship. Before relocating, confirm visa eligibility, health insurance, accommodation, tax-file arrangements and employment conditions. Australian hospitality roles may include penalties or weekend and public-holiday rates under applicable awards or agreements.
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