The Food & Beverage Supervisor oversees daily operations in assigned restaurant or hotel outlets, ensuring efficient service, guest satisfaction, and compliance with Shangri-La standards. Requirements typically include relevant hospitality experience, strong knowledge of food and beverage service, good communication skills, and the ability to lead and coach team members. Candidates should be customer-focused, organised, professionally presented, and comfortable working shifts, weekends, and public holidays. The role involves coordinating with the kitchen and other departments, handling guest feedback, monitoring service quality, supporting staff scheduling, and helping control costs and inventory. Prior supervisory experience in a luxury hotel or high-volume restaurant is advantageous.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for warm Asian hospitality, personalised service, and high standards across accommodation, dining, meetings, wellness, and leisure facilities. Shangri-La Singapore is a prominent five-star urban resort set in extensive landscaped grounds near Orchard Road. It offers multiple restaurants and bars, guest rooms and suites, event facilities, recreational amenities, and a strong focus on service excellence. Employees typically work in a multicultural environment with structured operational training and opportunities to develop within the wider hospitality group.
Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, aviation, finance, technology, healthcare, and retail. The culture is multicultural, combining Chinese, Malay, Indian, and international influences, with English widely used at work. Lifestyle is convenient and safe, though accommodation and daily expenses can be high. Public transport is efficient, and employees commonly live in apartments or shared housing connected by MRT and buses. Foreign workers generally need an employer-sponsored work pass. Hospitality employees may qualify for an S Pass or, depending on salary, qualifications, and current regulations, another suitable pass; approval depends on government criteria and employer quotas. Candidates should secure a written offer, confirm salary and benefits, and understand medical checks, accommodation costs, taxes, and relocation arrangements before moving.
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