The Food & Beverage Hostess welcomes guests, manages restaurant seating, handles reservations, answers inquiries and helps create a smooth dining experience. Candidates are generally expected to have hospitality or customer-service experience, a pleasant and professional manner, good grooming, strong communication skills and confidence working with international guests. Knowledge of restaurant operations and reservation systems is useful. Fluency in English is normally required, while additional languages are an advantage. The role requires flexibility to work shifts, weekends and public holidays, together with a positive attitude, attention to detail and the ability to remain calm during busy service periods.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its Asian-inspired service, elegant properties and strong emphasis on guest care. The group operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Singapore is a large luxury hotel set near Orchard Road, offering guest rooms, suites, restaurants, event facilities, recreational amenities and extensive landscaped grounds. The company provides opportunities across hotel operations, including food and beverage, front office, housekeeping, culinary services, events and administration. Employees are generally expected to demonstrate warmth, professionalism, teamwork and attention to detail while delivering the brand’s high service standards.
Singapore is a compact island city-state and a major international hub for hospitality, tourism, finance, aviation and technology. Job opportunities are available in hotels, restaurants, resorts, attractions, events and retail, although employers usually expect relevant experience and strong English communication. The culture is multicultural, orderly and fast-paced, with Chinese, Malay, Indian and international influences. Public transport is excellent, and most areas are easily reached by MRT or bus. Lifestyle costs can be high, particularly rent, but healthcare, safety and everyday convenience are strong. Foreign employees generally need a work pass arranged by an employer, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Applicants should confirm current eligibility and salary thresholds with Singapore’s Ministry of Manpower. New arrivals commonly begin with temporary accommodation, then secure shared housing near work and budget carefully for rent, transport and meals.
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