Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, room cleanliness, public areas, laundry coordination, inspections, supplies and team scheduling. Candidates are generally expected to have several years of hotel housekeeping experience, preferably in a luxury or international property, along with supervisory or leadership experience. Strong knowledge of housekeeping standards, hygiene, occupational safety and quality control is important. The role requires good communication, organisation, attention to detail and the ability to train and motivate colleagues. Flexibility to work shifts, weekends and public holidays is expected, together with a professional service attitude and the ability to coordinate effectively with Front Office, Engineering and other hotel departments.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and well-established properties in major cities and resort locations. Shangri-La hotels typically offer accommodation, dining, events, wellness and leisure facilities, serving both business and holiday guests. In Malaysia, the company has operated prominent properties in locations such as Kuala Lumpur, Penang and Kota Kinabalu. Employees usually work in a structured international environment with formal operating procedures, guest-service expectations and opportunities for hospitality training and career progression. The Assistant Executive Housekeeper role would support the delivery of consistent cleanliness, comfort and service quality across the property.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Melaka and other resort destinations. Island-based roles are especially common in housekeeping, food and beverage, guest services, wellness and marine tourism. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous influences, with a strong emphasis on courtesy, family and religious respect. Lifestyle costs vary: resort islands may be more expensive and quieter, while Kuala Lumpur provides broader transport, shopping and career options. English is widely used in hotels, although Malay is the national language. Foreign employees generally need an employer-sponsored employment pass, and the company normally handles the application and immigration process. Candidates should confirm visa eligibility, accommodation, meals, insurance, transport and contract terms before relocating. Tropical weather, monsoon seasons and occasional island supply limitations should also be considered.