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Director of Business Development, RSR & GSH

Malaysia Shangri-La MYR 15,000–25,000 per month, potentially with incentives and benefits*
Job Description

The Director of Business Development will lead commercial growth for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang, developing strategies to increase rooms, meetings, events, leisure and corporate business. Requirements typically include a degree or diploma in hospitality, business or marketing, substantial hotel sales experience, strong knowledge of Malaysian and international markets, and an established network of corporate, travel-trade and MICE contacts. The successful candidate is expected to identify new revenue opportunities, manage key accounts, build partnerships, monitor market trends, coach the sales team and achieve business targets. Excellent communication, negotiation, presentation and leadership skills are essential, together with commercial awareness and the flexibility to represent both resorts locally and internationally.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and distinctive properties in major cities and resort locations. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located at Batu Feringgi on the island’s popular northwest coast. Rasa Sayang focuses on upscale luxury, wellness and refined leisure experiences, while Golden Sands is designed for families and active resort holidays. The company offers opportunities across hotel operations, sales, culinary, finance, engineering and guest services, with a strong emphasis on professional development, service excellence and responsible business practices.

Destination Guide

Penang Island is a practical relocation choice for hospitality professionals, combining resort employment with a lively local lifestyle. Job opportunities are concentrated in hotels, tourism, restaurants, events, healthcare, education, retail and technology, with Batu Feringgi focused on beach resorts and George Town offering broader business opportunities. The island is known for its multicultural Malay, Chinese and Indian heritage, UNESCO-listed architecture, temples, festivals and excellent street food. Lifestyle options range from beaches and water activities to cafés, shopping, hiking and a busy expatriate community. Living costs are generally lower than Kuala Lumpur or Singapore, although housing near the resort area can be relatively expensive. Foreign employees normally need an employer-sponsored Malaysian Employment Pass; the company usually handles the application and related approvals. Candidates should confirm eligibility, medical requirements, dependants’ permits and relocation benefits before accepting an offer.

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