The Events Manager will plan, coordinate and deliver meetings, conferences, weddings and social events for Shangri-La’s Rasa Sayang Resort and Golden Sands Resort in Penang. The role typically requires hotel or events experience, strong knowledge of banquet operations, excellent communication and negotiation skills, and the ability to manage budgets, suppliers, timelines and client expectations. The successful candidate is expected to generate business, conduct site inspections, prepare proposals, coordinate with operational departments and ensure smooth event execution. Professional presentation, attention to detail, commercial awareness, flexibility and the ability to work evenings, weekends and public holidays are important. Fluency in English is expected; knowledge of Malay or other regional languages is an advantage.
Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. The company is known for personalised service, premium accommodation, dining, wellness and event facilities. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located along Batu Feringgi beach. The properties serve leisure travellers, families, weddings, conferences and corporate groups, supported by extensive restaurants, gardens, recreational facilities and meeting spaces. Shangri-La places strong emphasis on guest satisfaction, colleague development, cultural understanding and responsible hospitality. Employees generally work in a multicultural environment with structured hotel standards, sales targets and opportunities to build careers within the wider international group.
Penang Island is one of Malaysia’s best-known destinations for hospitality, events, food and tourism employment. Opportunities are available in luxury hotels, restaurants, resorts, travel companies, attractions, wellness businesses and event agencies, with additional work in retail, technology and education. The island combines George Town’s UNESCO-listed heritage, diverse Malay, Chinese and Indian cultures, modern shopping areas and beach resorts around Batu Feringgi. Lifestyle is relatively relaxed, with excellent street food, warm weather, beaches and good road connections, although traffic and humidity can be challenging. Foreign employees usually need an employer-sponsored Employment Pass, and the company must meet Malaysian immigration requirements before work begins. Candidates should confirm salary, service charge, accommodation, insurance and relocation support directly with the employer. Housing costs vary considerably between George Town and the resort areas.
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