The Outlet Manager oversees the daily operation of a restaurant or hotel dining outlet at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, food and beverage experience, strong leadership ability, and good knowledge of service standards, guest relations, and operating procedures. The successful candidate is expected to lead and coach the team, maintain excellent service quality, manage outlet revenue and costs, handle guest feedback, coordinate with the kitchen and other departments, and ensure compliance with hygiene and safety standards. Flexibility to work shifts, weekends, and public holidays is essential. A professional manner, commercial awareness, attention to detail, and the ability to perform effectively in a busy luxury-hotel environment are expected.
Shangri-La is a leading luxury hospitality group founded in Asia and recognized for warm Asian hospitality, refined service, and distinctive hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Shangri-La Resorts, Kerry Hotels, JEN by Shangri-La, and Traders. Shangri-La Singapore is a major five-star city hotel set in extensive tropical gardens near Orchard Road. It offers guest rooms, restaurants and bars, meeting facilities, wellness services, and family-focused amenities. The company emphasizes service excellence, professional development, teamwork, and creating memorable experiences for guests. Employees generally work in a multicultural environment with structured hotel operations and opportunities to build careers across food and beverage, rooms, events, and other hospitality functions.
Singapore is a modern island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its culture blends Chinese, Malay, Indian, and international influences, reflected in its languages, festivals, hawker food, and diverse neighborhoods. The lifestyle is safe, clean, efficient, and highly connected, although accommodation and everyday costs can be high. Public transport is excellent, and beaches, parks, shopping areas, and cultural attractions are easy to reach. Foreign employees usually require an employer-sponsored work pass. Hospitality professionals may qualify for an Employment Pass or, depending on salary and eligibility, an S Pass; the employer normally submits the application. Before relocating, candidates should confirm the approved pass, salary, housing arrangements, medical coverage, taxation, and employment conditions. Singapore has a hot, humid climate year-round with frequent rain.
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