The Assistant Outlet Manager supports the daily operation of Shang Palace, ensuring excellent Chinese dining service, guest satisfaction, and compliance with Shangri-La standards. Typical requirements include a hospitality or business-related qualification, several years of restaurant experience, and previous supervisory experience, preferably in an upscale hotel or Chinese restaurant. The candidate should have strong communication, leadership, organizational, and problem-solving skills, along with knowledge of food and beverage operations, service procedures, hygiene, and cost control. Expectations include supervising staff, coordinating reservations and seating, handling guest concerns professionally, supporting training, monitoring service quality, and assisting the Outlet Manager with sales and operational targets.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Its hotels are known for personalized service, premium facilities, dining experiences, and strong attention to guest comfort. In the Philippines, Shangri-La properties include established urban hotels and island resorts, offering restaurants, wellness facilities, meeting venues, and leisure services. Shangri-La places emphasis on hospitality standards, colleague development, teamwork, cultural respect, and creating memorable guest experiences. Shang Palace is the group's signature Chinese restaurant concept, generally offering Cantonese cuisine, refined dining, banquet service, and an upscale atmosphere.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations, particularly in hotels, restaurants, tourism, wellness, and events. Filipino culture is warm, family-oriented, community-minded, and strongly influenced by Spanish, American, and Asian traditions. Lifestyle varies from busy city living to relaxed island life, with beaches, diving, festivals, and affordable local food. Major islands and regions have different climates, transport options, and living costs; Manila and Cebu usually provide broader career opportunities, while resort areas offer a slower pace but seasonal employment. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) work visa. Candidates should confirm requirements with the employer and Philippine authorities before relocating. Housing, healthcare, taxes, and flight arrangements should also be clarified in the employment contract.
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