The Service Associate – F&B supports daily restaurant operations at Shang Palace by welcoming guests, taking and serving orders, preparing tables, handling payments, maintaining cleanliness, and ensuring an enjoyable dining experience. Candidates should ideally have hospitality or food-and-beverage experience, good English communication skills, a pleasant and professional attitude, and strong attention to detail. Knowledge of Chinese cuisine or Shang Palace service standards is an advantage. The role requires teamwork, physical stamina, flexibility to work rotating shifts, weekends, and holidays, and a genuine commitment to attentive guest service.
Shangri-La Group is a major luxury hospitality company founded in Asia and known for its hotels, resorts, residences, and distinctive Shangri-La service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. In the Philippines, Shangri-La manages well-established hotels and resorts, including Shangri-La The Fort, Edsa Shangri-La, and Shangri-La Mactan. Its restaurants, including Shang Palace, focus on high-quality cuisine, polished service, and memorable guest experiences. Employees typically work in structured, multicultural environments with opportunities for training, career progression, and internal mobility. The company values warm hospitality, professionalism, teamwork, integrity, and attention to detail. Benefits and compensation vary by property, position, and experience, with many Philippine roles also receiving service charge, meals, uniforms, and statutory benefits.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism destinations. Hotels and resorts regularly recruit restaurant staff, chefs, housekeeping associates, front-office employees, spa workers, and supervisors. Filipino culture is welcoming, family-oriented, and strongly influenced by regional traditions, Catholic celebrations, music, and excellent English communication. Lifestyle costs vary: Manila is busier and generally more expensive, while Cebu and provincial resort areas can offer a slower pace and lower living costs. The country has tropical weather, beautiful beaches, varied cuisine, and active island travel, although traffic and seasonal storms can affect daily life. Foreign workers normally need an employer-sponsored work visa or permit, commonly involving an Alien Employment Permit and a pre-arranged employment visa. Candidates should confirm sponsorship, accommodation, taxes, healthcare, and contract conditions before relocating.
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