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Business Development Manager - MICE

United Arab Emirates Shangri-La AED 12,000–18,000 per month, potentially supplemented by service charge, commission and benefits*
Job Description

The Business Development Manager – MICE is expected to generate business from corporate groups, conferences, exhibitions, incentive travel and other events. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales or MICE experience, and strong knowledge of the UAE corporate and events market. The candidate should have proven sales results, excellent negotiation and presentation skills, a strong network of clients and event agencies, and confidence using CRM and reporting systems. Responsibilities include developing accounts, preparing proposals, conducting site inspections, managing the sales pipeline and coordinating with hotel departments to deliver successful events. Professional English is essential; Arabic or additional languages are advantageous.

Company Info

Shangri-La is a major international luxury hospitality group founded in Asia and known for its hotels, resorts and residences across the world. The group operates properties in key city, beach and resort destinations, with a reputation for personalised service, refined accommodation, dining, wellness and event facilities. Shangri-La hotels commonly serve leisure travellers, business guests, wedding parties and corporate groups. In the United Arab Emirates, the brand has a strong presence in the luxury hotel market and competes through high service standards, premium facilities and established international recognition. Employees can expect a multicultural working environment, structured operating procedures and opportunities to work with regional and international clients. Benefits for eligible roles may include accommodation or allowance, meals, transport, medical insurance, annual leave and travel-related privileges, although packages vary by property, seniority and employment terms.

Destination Guide

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality, tourism, events and business-development opportunities. Major employers include luxury hotels, resorts, airlines, venues, destination-management companies and exhibition organisers. The culture blends Emirati traditions with a highly international population; modest professional dress, courtesy and respect for religion are important. Lifestyle options range from beaches, desert activities and shopping to restaurants, arts and global sporting events. Summers are extremely hot, while winter is more comfortable for outdoor activities. Most expatriate employees require an employer-sponsored residence visa and work permit; the employer usually manages the application, medical checks and Emirates ID process. Candidates should confirm housing, transport, insurance, leave, gratuity and any commission terms before relocating. Costs vary considerably, especially in Dubai and Abu Dhabi, so accommodation and commuting arrangements should be reviewed carefully.

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