Assistant Outlet Manager

Job Description

The Assistant Outlet Manager supports the daily operation of a restaurant or bar, ensuring excellent guest service, smooth floor coordination and achievement of revenue targets. Typical requirements include hospitality experience, preferably in a supervisory or outlet management role, strong communication skills and knowledge of food and beverage service. The candidate is expected to lead and motivate team members, manage guest requests and complaints professionally, monitor service standards, assist with scheduling and training, and maintain hygiene and safety procedures. Flexibility for shifts, weekends and public holidays is essential. A positive, well-presented and commercially minded approach is important, along with the ability to work effectively in a fast-paced luxury hotel environment.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and distinctive properties in major cities and resort destinations. Shangri-La Singapore is an established luxury hotel set within landscaped grounds near Orchard Road, offering guest rooms, suites, restaurants, event facilities, wellness services and extensive leisure amenities. The company places strong emphasis on guest satisfaction, operational excellence, employee development and teamwork. Employees can gain experience in a multicultural environment and may benefit from training, career progression and opportunities across the wider Shangri-La network.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare and logistics. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its languages, festivals and food. The lifestyle is safe, efficient and urban, with excellent public transport, modern shopping areas, diverse dining and many parks and waterfront spaces. Housing can be expensive, especially near central districts, so newcomers often compare shared accommodation with employer-supported options. Foreign employees generally require a valid work pass, such as an Employment Pass, S Pass or Work Permit, sponsored by an employer; eligibility depends on salary, qualifications and current government criteria. New arrivals should budget for rent, transport, healthcare and daily expenses, and confirm relocation assistance, contract terms and pass arrangements before accepting a role.