The Waiter/Waitress supports Shangri-La's in-room dining operation by taking orders, confirming guest preferences, delivering food and beverages promptly, setting up trays or tables, processing payments, and clearing service items. Candidates should have a friendly and professional manner, good spoken English and Cantonese, and preferably relevant hotel or restaurant experience. Knowledge of food and beverage service, hygiene standards, menu details, and basic computer or point-of-sale systems is advantageous. The role requires excellent communication, attention to detail, physical stamina, shift flexibility, and a genuine commitment to personalised guest service.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant properties, and strong guest-focused standards. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Hong Kong properties serve business and leisure travellers with accommodation, restaurants, banqueting, wellness facilities, and in-room dining. Employees typically work in a multicultural environment where courtesy, professionalism, teamwork, and attention to detail are highly valued. The company offers opportunities across hotel operations, including food and beverage, rooms, culinary, engineering, sales, and administration. Benefits and career development can vary by property, position, experience, and employment contract.
Hong Kong is a compact, energetic city with major opportunities in hotels, restaurants, retail, finance, technology, logistics, and professional services. Hospitality roles are concentrated in Hong Kong Island, Kowloon, and areas such as Tsim Sha Tsui, Central, and Causeway Bay. Cantonese is widely spoken, while English is important in international hotels and tourism; Mandarin is also useful. Life is convenient, fast-paced, and generally safe, with excellent public transport, diverse food, hiking trails, beaches, and a vibrant cultural scene. Rents can be high, so shared accommodation or employer-provided housing may be worth considering. Overseas employees normally need a valid work visa sponsored by an employer before starting work. Applicants should check passport, qualification, medical, contract, and visa requirements with the employer and Hong Kong Immigration Department. Relocating workers should also budget for deposits, insurance, transport, and daily expenses.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...