The Host/Hostess at Summer Palace, Shangri-La Hong Kong, welcomes guests, manages table allocations, handles reservations and seating, and supports smooth restaurant operations. Candidates should have previous experience in a hotel or fine-dining restaurant, strong communication and interpersonal skills, and a polished, service-focused manner. Fluency in English and Cantonese is generally expected, while Mandarin is an advantage. The successful candidate should be well presented, attentive to detail, calm under pressure, and comfortable working shifts, weekends and public holidays. Knowledge of restaurant reservation systems and familiarity with Chinese fine dining would be beneficial.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. Its hotels are known for warm Asian hospitality, high service standards and distinctive dining, wellness and guest-experience offerings. Shangri-La Hong Kong is located in the Admiralty district and includes luxury accommodation, extensive meeting facilities and acclaimed restaurants, including Summer Palace, a Cantonese fine-dining restaurant. The company offers structured career development, professional training and opportunities to move between properties and departments. Employees typically work in a multicultural environment where guest care, teamwork, presentation and attention to detail are highly valued.
Hong Kong is a compact, international city with strong opportunities in hotels, restaurants, finance, retail, technology and tourism. Hospitality employees benefit from a busy dining scene, excellent public transport and exposure to international guests. The culture combines Cantonese traditions, festivals and food with a fast-paced, globally connected lifestyle. Living costs are high, especially for accommodation, although staff housing or allowances may be available depending on the employer. The city offers hiking, beaches, islands, shopping and extensive nightlife alongside demanding working hours. Foreign nationals generally need an employment visa sponsored by a Hong Kong company; the employer normally supports the application and must demonstrate that the role and candidate meet immigration requirements. New arrivals should arrange accommodation, medical coverage, banking and local registration before starting work. Cantonese is valuable, while English is widely used in luxury hotels.
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