The Service Manager, Engineering is responsible for overseeing hotel engineering operations, building services, preventive maintenance, repairs, and technical service standards. Candidates are generally expected to have a diploma or degree in mechanical, electrical, civil, or building-services engineering, with several years of experience in hotel or commercial-property maintenance and previous supervisory responsibility. Strong knowledge of HVAC, electrical systems, plumbing, fire and life-safety equipment, energy management, and local regulations is important. The role requires practical problem-solving, accurate maintenance records, contractor coordination, budget awareness, and the ability to lead and train technicians. Shangri-La will expect a guest-focused, safety-conscious manager who can respond effectively to breakdowns while maintaining reliable, efficient, and compliant hotel operations.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts, residences, and exceptional service culture across Asia, the Middle East, Europe, North America, and other international markets. Its properties typically combine upscale accommodation with restaurants, meeting facilities, wellness services, and extensive guest amenities. Shangri-La places strong emphasis on genuine hospitality, personalized service, operational excellence, colleague development, and responsible business practices. In Indonesia, the group has operated high-end properties serving business and leisure travelers, with roles spanning hotel operations, engineering, food and beverage, finance, sales, and guest services. Employees may receive structured training, staff benefits, meals, uniform support, and opportunities for internal progression, although the exact package varies by property and employment contract.
Indonesia offers varied opportunities in hotel engineering, resort operations, construction, facilities management, tourism, and technical services. Bali has the largest concentration of international resorts and a lively expatriate community, while Jakarta provides broader corporate and commercial opportunities. Lombok, Batam, Bintan, and other island destinations offer resort-based work with a quieter lifestyle. Local culture values courtesy, community, religious observance, and respect for hierarchy; workplaces may be multicultural and service-oriented. Living costs vary considerably, with Bali’s popular areas often more expensive than smaller cities. Foreign employees normally need an employer-sponsored work permit and limited-stay visa or KITAS, with approvals arranged through the hiring company. Working on a tourist visa is not permitted. Candidates should confirm accommodation, transport, medical cover, tax treatment, relocation assistance, and whether dependants are supported before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...