Executive Housekeeper

Job Description

The Executive Housekeeper is responsible for the cleanliness, presentation and hygiene of guest rooms, public areas and back-of-house spaces. Requirements typically include several years of hotel housekeeping experience, with supervisory or departmental management experience in an upscale or luxury property. Strong leadership, organization, budgeting and communication skills are expected, along with knowledge of hotel operating standards, health and safety procedures, laundry operations and quality control. The successful candidate should be service-focused, commercially aware and comfortable training multicultural teams. Flexibility, attention to detail, computer literacy and the ability to work weekends, holidays and changing shifts are also important.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and distinctive properties in city, resort and island locations. Its Malaysian portfolio includes well-established hotels and resorts serving business travelers, families, leisure guests and major events. Shangri-La typically offers structured operating procedures, international exposure and opportunities to work with culturally diverse teams. Employees are generally expected to deliver personalized guest service while maintaining strong standards in safety, cleanliness and operational efficiency. Benefits and employment conditions vary by property and position, but may include staff meals, uniforms, accommodation or allowances, medical coverage, service charge and career-development opportunities.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, restaurants, tourism, wellness and marine recreation, especially in Langkawi, Penang, Sabah, Sarawak and Kuala Lumpur. The country combines Malay, Chinese, Indian and Indigenous influences, reflected in its food, festivals, languages and welcoming social culture. Island living can be relaxed and scenic, with beaches, diving, hiking and affordable local dining, although transport, healthcare access and housing costs vary considerably by location. Foreign nationals normally need an employer-sponsored Employment Pass before starting work; the employer usually handles the application, and approval depends on qualifications, salary and immigration rules. Candidates should confirm whether accommodation, flights, insurance, meals, service charge and relocation assistance are included. Malaysia is generally comfortable for expatriates, but newcomers should prepare for tropical heat, heavy rain, cultural differences and occasional language variation. Langkawi and Sabah offer resort-focused lifestyles, while Penang provides broader urban amenities and employment options.