The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, ensuring excellent guest service, efficient staffing, accurate cash handling, and consistent food and beverage standards. Requirements typically include a diploma or degree in hospitality, several years of experience in hotel restaurants, lounges, or bars, and strong knowledge of service procedures. Candidates should demonstrate leadership, communication, problem-solving, and operational planning skills. The role requires close coordination with the kitchen and other hotel departments, coaching and motivating team members, managing guest feedback, monitoring inventory, and maintaining health, safety, and service-quality standards. Flexibility for shifts, weekends, and public holidays is expected.
Shangri-La Group is a global luxury hospitality company founded in Singapore and recognized for its Asian-inspired approach to service. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a major luxury hotel located near Orchard Road, set within extensive tropical gardens and offering accommodation, restaurants, lounges, meeting facilities, wellness services, and event venues. The company places strong emphasis on warm hospitality, personalized guest experiences, employee development, and responsible business practices. Working for Shangri-La generally involves serving an international clientele in a structured, service-focused environment, with opportunities to build experience across food and beverage, rooms, events, and wider hotel operations.
Singapore is a compact island city-state with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare, and logistics. Its multicultural society blends Chinese, Malay, Indian, and international influences, reflected in food, festivals, languages, and neighborhoods. Lifestyle is convenient and urban, with reliable public transport, excellent safety, shopping, nightlife, parks, and diverse dining. Housing can be expensive, especially near central areas, so newcomers often compare shared accommodation with outer neighborhoods connected by the MRT. Foreign employees usually need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on salary, qualifications, and occupation. Employers normally arrange the application, while approval remains with Singapore’s Ministry of Manpower. Bring certified qualifications and employment records, and confirm accommodation, medical coverage, taxes, and relocation costs before accepting an offer.
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