The Tea Master is responsible for creating and delivering exceptional tea experiences, including selecting, preparing and presenting premium teas, explaining their origins and characteristics, and recommending products to guests. The role requires strong knowledge of Chinese and international tea varieties, brewing techniques, tea culture and proper service standards. Candidates should have relevant experience in a luxury hotel, restaurant or specialist tea environment, excellent communication skills and a polished, guest-focused manner. Cantonese, Mandarin and English are advantageous. Attention to detail, sales awareness, cultural sensitivity and the ability to conduct tastings or tea ceremonies are expected.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for refined service, welcoming Asian hospitality and high standards in accommodation, dining, wellness and events. Shangri-La Hotels in Hong Kong are established luxury properties serving business travellers, leisure guests, local residents and international visitors. Employees typically work in a multicultural environment with structured hotel operations, professional service standards and opportunities for career development across the group. The company places strong emphasis on guest experience, attention to detail, teamwork and personalised service. A Tea Master role fits Shangri-La’s focus on premium dining, Chinese hospitality and culturally authentic guest experiences.
Hong Kong is a compact, energetic destination with strong opportunities in luxury hotels, restaurants, catering, retail, finance, technology and tourism. Its culture blends Cantonese traditions, international influences, festivals, temples and a highly developed dining scene. Life is convenient and fast-paced, with excellent public transport, shopping, hiking trails, beaches and easy access to neighbouring islands and mainland China. Housing can be expensive, particularly near Central, Kowloon and major business districts, so many employees share accommodation or live in areas such as the New Territories. Overseas professionals generally need an employment visa sponsored by a Hong Kong employer, and the role must meet immigration requirements regarding qualifications, salary and genuine business need. Employers may assist with visa applications, medical checks and relocation arrangements. Learn basic Cantonese etiquette, prepare for humid summers and budget carefully for rent and daily expenses.
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