The Host or Hostess welcomes guests, manages table assignments, handles reservations, escorts customers to their tables, and helps maintain a smooth flow of service at Big Bay Cafe. Candidates should have a friendly, polished manner, good communication skills, and a customer-focused approach. Previous experience in a hotel, restaurant, or hospitality environment is preferred. The role requires professional English; Cantonese and other languages are advantageous. Flexibility to work shifts, weekends, and public holidays is expected, along with the ability to remain calm during busy periods, coordinate effectively with service colleagues, and represent Shangri-La’s high standards of courtesy and presentation.
Shangri-La is a luxury hospitality group founded in Asia and recognized for its hotels, resorts, and serviced residences across the world. The company is known for warm Asian hospitality, high-quality dining, attentive service, and carefully designed guest experiences. Shangri-La operates several established properties in Hong Kong, serving business travelers, local residents, families, and international visitors. Employees typically work in a structured, multicultural environment with opportunities for training and progression across hotel departments and international locations. The group places strong emphasis on guest satisfaction, professionalism, teamwork, and personalized service. A role at Shangri-La can provide useful experience in luxury hotels and food and beverage operations, particularly for candidates interested in building a long-term hospitality career.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. The city is fast-paced and multicultural, with Cantonese traditions existing alongside global influences. Lifestyle options include excellent public transport, diverse food, shopping, nightlife, hiking, beaches, and nearby islands such as Lantau and Cheung Chau. Housing is expensive, especially on Hong Kong Island and in Kowloon, so many workers share apartments or live farther from the city center. Foreign nationals generally need an employment visa sponsored by a Hong Kong employer before starting work; the company normally supports the application, while requirements include a valid job offer and suitable qualifications or experience. New arrivals should budget for accommodation deposits, transport, healthcare, and daily expenses. Cantonese is valuable for customer-facing roles, although English is widely used in international hotels.
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