The Captain, Shophouse is responsible for supervising daily restaurant service, welcoming guests, taking orders, coordinating with the kitchen, maintaining service standards, and supporting smooth operations. Candidates should have experience in a hotel, restaurant, or comparable dining environment, good knowledge of food and beverage service, and strong communication skills. Fluency in English is generally expected, while additional languages are advantageous. The successful candidate should be guest-focused, well presented, dependable, and able to work shifts, weekends, and public holidays. Leadership ability, attention to detail, teamwork, and the confidence to handle guest requests or complaints professionally are important for this role.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for personalised service, comfortable surroundings, and its distinctive approach to Asian hospitality. Shangri-La Singapore is a landmark five-star hotel set near Orchard Road, offering extensive accommodation, restaurants, event facilities, gardens, and wellness services. The property serves leisure travellers, business guests, families, and large events. Employees typically work in a multicultural environment with structured service standards and opportunities to develop within hotel operations. As a major international employer, Shangri-La places strong emphasis on guest satisfaction, teamwork, professional presentation, and consistent operational quality.
Singapore is a compact, multicultural city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. The culture blends Chinese, Malay, Indian, and Western influences, reflected in its festivals, languages, food, and neighbourhoods. Lifestyle is convenient and fast-paced, with excellent public transport, safe streets, shopping centres, parks, beaches, and diverse hawker cuisine. Housing and daily expenses can be high, especially near central districts, so budgeting is important. Foreign employees generally need an employer-sponsored work pass; eligibility depends on salary, qualifications, experience, and the relevant Ministry of Manpower requirements. Employers often explain pass applications and onboarding, but candidates should confirm the exact arrangement before accepting an offer. Singapore’s warm, humid climate makes light clothing and reliable rainwear useful. Popular areas include Orchard, Marina Bay, Sentosa, Little India, and Chinatown.
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